• Contains 5 Component(s)

    Jenny Behlings, AAF, PFCI, SDCF, presents this new course, created to supplement training for new delivery employees, whether they are joining you for a holiday or for the year. In less than 30 minutes, the course provides new hires with information on how a retail shop operates (and where delivery comes in!), proper packaging, loading, and delivery procedures, as well as customer service.

  • Contains 5 Component(s)

    The reasons a retail florist would want to know how much their business is worth are varied, whether it be for a sale, a purchase, buyout of a partner, or an estate valuation. Whatever the driving force, at some point almost every florist needs to place a value on the shop they own or one they want to buy. In just under 30 minutes, Paul Goodman, MBA, PFCI, a former CPA and the founder of Floral Finance Business Services in Tulsa, Oklahoma, editor of Floral Finance and author of “The Profit-Minded Florist," will take you through the necessary steps to answer the popular question, What is my business worth?

  • Contains 6 Product(s)

    The Forecasting Your Future series follows up Sales Forecasting with Cost of Goods. In this six-week on-demand course, you will walk through the process of establishing markup and implementing controls that will improve profit. . Along with weekly videos and worksheets, you will have access to the instructors through a discussion board for extra guidance.

  • Contains 7 Product(s)

    Forecasting Your Future begins with your Sales Forecast. In this six-week on-demand course, you will walk through the process of creating and operating under a sales forecast. Along with weekly videos and worksheets, you will have access to the instructors through a discussion board for extra guidance.

  • Contains 6 Component(s)

    In just over an hour, you will learn the basics of SEO: What it is, why it matters, and steps you can take to make sure online customers are finding you. Presented by DanMcManus of TeamFloral.

  • Contains 6 Component(s)

    In this course, Glenna Hecht of Humanistic Consulting, walks employees through orientation and onboarding. You will learn: *How to handle the gap between hiring and orientation and onboarding *How to effectively create a new Hire Orientation *The Onboarding process

  • Contains 6 Component(s)

    In this course, Glenna Hecht of Humanistic Consulting, walks employees through interviewing & hiring. You will learn: *The most common interview mistakes and best practices *The different types of interviews and questions *The flow of the interview *How to make a hiring decision

  • Contains 4 Product(s)

    New to the floral industry and curious how SAF can help you grow? This resource collection will provide you with a sample of the content that SAF provides to its members.

  • Contains 7 Component(s)

    When it comes to hiring, do you really know what you need? Take a step back and rethink your hiring process. In just under an hour, you'll learn: Where to Start: Identify and clearly define the responsibilities, skills and qualities your ideal candidate should possess - and what training, benefits, and future career opportunities the role offers. Job Descriptions: Develop the framework for a well-written job description, interview questions, and onboarding materials that communicate your expectations and attract candidates who will help achieve your business goals. The Interview Process: Conduct a successful interview that will ensure each candidate leaves with a clear understanding of the role and a positive view of your business. Learn tips for effective virtual interviews and how to implement applicant tracking software.

  • Contains 9 Component(s)

    In this course, sponsored and presented by Details Flowers, you will learn • The essential elements of a proposal – what makes a winning contract. Through format, layout, design, colors, personal touches and more, you’ll discover tips that make you and your contract stand out from the competition. • Contract Terms you can’t afford to get wrong- the clauses that are imperative to any event contract and why they are so important. Plus, the terms that are very often overlooked, but ensure you are prepared for anything. • Best Practices- a proposal is one of the first opportunities to showcase your business. The expert insights and resources in this course help you communicate your dedication, experience, and work ethic through the essential elements of a wedding proposal and important contract terms that every florist should be using.