Keeping Staff and Customers Safe

Recorded On: 06/04/2020


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As restrictions ease and retail florists enter a new phase of operations, what can you do to help keep your staff and customers safe? Christopher Norwood, AAF, AIFD, CFD, PFCI, of Tipton & Hurst in Little Rock, Arkansas, will share some of the key strategies he and his team have adopted to follow social distancing guidelines, limit exposure risks and maintain confidence and trust. He’ll also share ideas on how to effectively communicate your policies with your team and community — and how he and his team have adapted their delivery and pick-up practices for the best customer and staff experience.

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Select the "View On-Demand Recording" button to begin. As restrictions ease and retail florists enter a new phase of operations, what can you do to help keep your staff and customers safe? Christopher Norwood, AAF, AIFD, CFD, PFCI, of Tipton & Hurst in Little Rock, Arkansas, will share some of the key strategies he and his team have adopted to follow social distancing guidelines, limit exposure risks and maintain confidence and trust. He’ll also share ideas on how to effectively communicate your policies with your team and community — and how he and his team have adapted their delivery and pick-up practices for the best customer and staff experience.